Frequently Asked Questions

How can SCORE® help me in a changing economic environment?
In times of economic change, you must be diligent in preparing advance plans. Begin by developing a business plan with realistic sales projections and a plan to hold the line on costs. SCORE® can provide advice to help you develop or update your plan.

What kind of counseling does SCORE® provide?
SCORE®'s experienced business experts provide general business advice on everything from how to write a business plan, to cash flow management, to developing a small business advisory board. Assistance for aspiring entrepreneurs may involve investigating the market potential for a product or service and assessing the capital needs to start a business. Counselors can provide insight into how to start a business, operate a business, buy a business or franchise and sell a business. 

Are business secrets safe with SCORE®?
Yes. All SCORE® business counselors honor the client's right to proprietary and confidential information. Client information remains confidential. All SCORE® counselors abide by an association Code of Ethics, which includes protecting the confidences between client and counselor. Each year, counselors reaffirm their commitment to the Code of Ethics.

Does SCORE® offer other services?
Yes. SCORE® offers low cost counseling and workshops. Topics are planned to help address specific interests in a given community. Workshop topics have included: Developing Your Business Plan, Starting and Operating Your Own Business, Getting Financing For Your Business, Basic Business Accounting and Marketing Techniques for your Small Business.

When is counseling available?
Counseling is available by appointment in the Old Saybrook, Madison, Mystic, and New London/Groton (Gales Ferry) branches.